Tout Media

The Role of Digital and Social Media Marketing in Consumer Behavior. How consumers are influenced to behave in a specific manner towards brands. The thread initially appeared on my twitter handle . Click here   1. In this thread, I am deeply going to discuss how consumers can use Social Medai to tell their experiences and become brand influencers. 2. When brands provide useful information to their customers as to why they do the things they do, then this empowers customers & consumers. 3. 3. Brands also need to remember that consumers have multiple selves due to possessing multiple online "personas" on SM different platforms. 4. Well informed and educated customers become the true sound for brands through sharing their experiences via blogs, vlogs and SM posts. 5. Many brands make a mistake by thinking being a celebrity is being an influence, this is not true. Influencers need to be your customers. 6. If you want celebrities to become your brand infl...

  This Thread closely looks at how consumers’ experience, influence, and are influenced. It was originally featured on my twitter handle , click here for details on twitter. 1. Let’s focus on (i) consumer digital culture, (ii) digital advertising, (iii) Mobile and (iv) online Word of Mouth (WOM). 2. Using the internet, social media, mobile apps, and other digital communication technologies has become part of people’s daily lives. 3. Today, Younger people (the next generation of mass consumers) are increasingly spending time online, an average of 20.5 hours per week. 4. Over the last decade the number of hours spent online by adults has more than doubled. This makes digital and social media a real Force. 5. Worldwide there are now more than 2 billion people using social media & Facebook alone now has approximately 1B active users per day.   6. Clearly, people are exposing themselves to more and more digital and social media, as they search for infor...